Global Network / Storage Support Center

We found the provisioning of International on-site Field Support the most challenging aspect of our services. For the past five years we have contracted ComTech in providing on-site support services to us globally. They have been a trusted and proven partner providing remedial repair to our clients with technicians responding to site within 4 hours of request. They have been consistent in their processes and have enabled us to grow our business with additional revenue streams that we would not been able to capture if had not the relationship with ComTech. ComTech’s Account Management Team has been superb and they have always been willing to go that extra distance to insure that the customer is taken care of.
Bob M – Director of Operations

Major Service Provider

Dynamic Strategies provides clients with customized outsourcing, managed services and project support solutions. Our growth depends greatly on our ability to serve our client’s location outside of the New York City metro area. Finding a partner that was flexible enough to help augment our customized support offerings was extremely challenging. In many instances client service level agreements, pricing structures and interface procedures were already in place. We had to find a partner that could work within our existing framework. Comtech was not only able to provide resources at all of our required locations they were able to work within our existing support delivery model. This includes services beyond standard break/fix support. Comtech has become an integral part of our team. Our support staffs work closely together to provide seamless service delivery.
Joe I - President, Dynamic Strategies, Inc.

Global Provider of Data Center Infrastructure Consulting Services

ComTech has been working with our Customer Support Services organization since 2006, supporting enterprise IT equipment internationally.ComTech is great to work with in providing qualified technicians to support our client’s needs. With their worldwide field service and installation services they have consistently enabled us to grow our business through both the ability to add new customers and with the delivery of expanded services to our current customers. They are quick to respond and detailed in the execution of the services they work with us to provide.
RC – VP of Sales

Global Provider

I have been working with ComTech on a large network project over the course last year. They have completed cabling and system installations at various locations throughout the U.S. They coordinated their work extremely well. There is no doubt in my mind that on any future project they will be the first ones I call.
Andrew B – Professional Services Engineer

Major Service Provider

I have worked with ComTech for over 5 years now. We have used them for many things. This includes mass roll outs of Network gear, wiring and LAN equipment deployment, etc. They have also been there to do emergency responses 7x 24. They have done this sometimes with little notice. They have also been very responsive no matter when the request comes through. ComTech has become an extension of DPS in areas that DPS doesn’t have feet in the area. ComTech has been great with finding resources in those areas.
Jeff R – Client Services Manager

Premier IT Infrastructure Solutions Provider

Our support company had been unhappy with the level of service and support from multiple previous vendors. ComTech Services has been our answer. The quick remote response, on-time arrival for scheduled support, quality of engineers, and ease of doing business with has made ComTech Services our preferred services vendor of choice.
Patrick S – Support Manager